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I am speechless about my new MINI. I am beyond happy with everything so far, I believe when I got back to Santa Monica around 8:30 last night, I called just about everyone I knew to come and look at my new baby. It was a pleasure driving on the freeway and to work this morning along PCH. I even took my co-workers one whom is close to Huw’s height, he sat in the back and said there was more then enough room. Huw truly made this a wonderful experience, I cannot stop smiling about my Baby. My dad wants to get one now! My roommate's mother has been planning to purchase one in about 3 months and I asked her to go and purchase it from Huw. Again, thank you for everything!!
Best, Lauren
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This is Mini #3 for me. I passed down Mini #1 to my college age daughter. I switched to a 3 series BMW but always missed my Mini and looked for those opportunities that I could borrow my old Red Mini Cooper named "Pepi". When my lease was up on the 3 series, I could not miss the opportunity to at least check out the new generation Mini. I fell in love all over again. This time I purchased from Huw a White Silver Camden (unfortunately it didn't have a sun roof). Although the Camden was a real specialty treat and a rare opportunity to purchase this 50th Anniversary edition, I missed my shiny red Mini experience. I phoned Huw and told him of my dilemma. Huw patiently listened to my story and told me that he would carefully help me to weigh all of my options, and explain them in detail. That he would look at the cars/specials that were being offered and would get back to me. In just a short time, he did, and I was given an appointment to come down and look at 3 cars and the financials for each scenario. I have never in 30 years had a salesman place cars side by side so that I could compare them upfront and in such a personal way. Guess what, I ended up with another shiny red Mini but this time an "S" model and convertible! I'm in love with my new red Mini that I call "Cooper". Thank you Mini USA and thank you Irvine Mini and my most sincerest thanks to Huw again.
BD
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Absolutely love the car! My husband and I battle over who gets to drive it each day! We can't wait to get our Calif. license plate for the Clubman 1XL MINI. Thanks for everything!
Rebecca B.
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Adam P.
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You have a fantastic salesperson in Huw. But, I am sure his sales and feedback from numerous other happy clients speak for themselves. In the past, I hated shopping for cars and especially hated dealing with the car sales people. By chance, I met Huw and he has completely altered my view of the car buying experience. Would I buy a MINI again? Absolutely! Would I refer a friend? Absolutely! But, I would only refer a friend to Huw John at Irvine MINI because in both my experiences with him, he understood what I wanted and found me exactly what I was looking for. MINI is a great brand, but Huw is the reason I drove 100 miles from my home and past another MINI dealership to buy my car from Irvine
Kudos to all your staff, but many thanks to Huw!
Sincerely
Darleen and Bo
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James G.
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Janine V.
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Walter C.
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I wanted to write a brief note on my purchase today. As you well know Huw John is definitely #1. What a great experience on my Mini purchase. He absolutely is the mark for all to match....most cannot in the auto world!His knowledge and personable attitude is refreshing in today's climate of business. Huw is well versed on allthe products involving an auto transaction. He related all aspects of the Mini to me. He represents Mini/BMWto the fullest...and he looks you right in the eyes when speaking...clear and concise...I have purchased over the yearsmany new cars and I have to say this one won't be beat.in a complex business world these days it is refreshing to meet people with high morals and a positive attitude. All the staff I came in contact with the purchase were also great! Will be recommending all to see Huw and Irvine Mini/BMW!
Sincerely,
Dr. Steven A+
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I used to avoid car dealerships like the plague.
My experience at Irvine MINI was excellent all because of Huw John.
It was like buying a car from a trusted friend. His experience and knowledge of the car was amazing.
I will be a customer for life because of the professionalism of Huw.
Irvine MINI is lucky to have a salesman like him.
Cheers, Bob T.
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This entire experience has been the absolute best that I could have ever hoped for, and I honestly owe it all to YOU! You've been extremely professional, informative, diligent, supportive, and just so fantastic in helping me even though I basically walked in feeling quite blind; you were fantastic, because you really took great care to (in a manner of speaking) emotionally hold my hand throughout. I really can't thank you enough for your warmth, honesty, and incredible guidance!
I'd like to leave you feeling 100% confident that I am going to provide the highest and the most positive feedback for the entire survey; in fact, you have my word that I had the best car experience "Thanks for being SO AWESOME, Huw!!" :) :) :)
Do take care, Huw. It has been just fantastic working with you and I am over the moon with regards to my beautiful, new mode of transportation. :)
Warmest regards,
Emily W.
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Huw, Thank you so much for making my first car buying experience so painless. I appreciated you staying so late on a Saturday night to help me, you were the reason that I came to Irvine MINI instead of Crevier (which is far closer to my home). I just had a friend ask me why I didn't get it at Crevier and I told them it was because Irvine MINI was so much friendlier (plus your selection is much better!!!). Thanks again and I will be sending you as many people as I can find to tell them how great my new MINI is!
Best,
-Ariana L